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PRIVACY AND POLICY

Last Updated: 8 January 2026 

 This Privacy Policy (“Policy”) describes how BattleHub FF (“Platform”, “We”, “Us”, “Our”) collects, uses, stores, processes, and protects personal information of users (“User”, “You”) who access or use the Platform. 

This Policy is framed in accordance with applicable provisions of the Information Technology Act, 2000, and the rules made thereunder, including reasonable security practices. 

  1. SCOPE AND APPLICABILITY

  • .1 This Policy applies to all Users who: 
     (a) Visit the Platform 
     (b) Register an account
     (c) Participate in tournaments 
     (d) Communicate with the Platform  

  2. DEFINITIONS

  • 2.1 “Personal Information” means any information that identifies or relates to an identifiable individual, including name, contact details, and game identifiers.
     2.2 “Sensitive Personal Data” shall have the meaning assigned under applicable Indian law. 2.3 “Services” shall mean esports tournaments and related features offered through the Platform.

3. USER CONSENT

  • 3.1 By accessing or using the Platform, the User expressly consents to the collection, storage, processing, and use of Personal Information in accordance with this Policy.
     3.2 If the User does not agree with this Policy, the User must immediately discontinue use of the Platform.
     3.3 Consent may be withdrawn by contacting the Platform; however, withdrawal may restrict access to Services.

4. INFORMATION COLLECTED

  • The Platform may collect: • Full name • Email address • Mobile number • Game ID / Username
     4.2 Technical Information The Platform may automatically collect: • IP address • Browser type • Device information • Access logs
     4.3 Payment Information • Transaction reference numbers • Payment status
     Note: The Platform does not store debit card, credit card, 

5. METHOD OF DATA COLLECTION

  • Information is collected through: • Registration forms • Tournament participation • Contact or support communications • Automated technical processes

6. PURPOSE OF DATA COLLECTION

  • Personal Information is collected and used strictly for: • Account creation and verification • Tournament registration and management • Prize payout processing • User communication and notifications • Fraud prevention and fair play enforcement • Legal and regulatory compliance

 7. USE OF INFORMATION

  • 7.1 The Platform uses collected data only for legitimate operational purposes. 7.2 Information shall not be used for misleading marketing or unauthorized purposes.

8. LEGAL BASIS FOR PROCESSING

  • Personal Information is processed based on: • User consent • Contractual necessity • Legal obligations • Legitimate business interests

9. DISCLOSURE OF INFORMATION

  • 9.1 Third-Party Service Providers Information may be shared with: • Payment service providers • Hosting and technical service providers • Email or messaging communication services Such disclosure is limited to the extent necessary.

10. DATA STORAGE AND SECURITY

  • 10.1 The Platform adopts reasonable security practices to protect Personal Information. 10.2 Access to data is restricted to authorized personnel only. 10.3 While reasonable safeguards are implemented, no system is completely immune to security risks.

11. DATA RETENTION

  • 11.1 Personal Information shall be retained only for as long as necessary to: • Fulfil operational requirements • Comply with legal obligations • Resolve disputes 11.2 Data may be retained longer if required by law.

12. COOKIES AND TRACKING

  • 12.1 The Platform may use cookies or similar technologies to improve functionality. 12.2 Users may manage cookie preferences through browser settings.

13. USER RIGHTS

  • Users have the right to: • Access their Personal Information • Request correction of inaccurate data • Request deletion of data, subject to legal obligations • Withdraw consent Requests may be sent to the official contact email.

14. CHILDREN’S PRIVACY

  • 14.1 The Platform is intended only for users 18 years and above. 14.2 The Platform does not knowingly collect data from minors.

15. COMMUNICATION CONSENT

  • 15.1 By registering, Users consent to receive: • Tournament updates • Transactional emails • Service-related communications 15.2 Users may opt out of non-essential communications where applicable.

16. THIRD-PARTY LINKS

  • 16.1 The Platform may contain links to third-party websites. 16.2 The Platform is not responsible for the privacy practices of external websites.

17. LIMITATION OF LIABILITY

  • 17.1 The Platform shall not be liable for: • Unauthorized access beyond reasonable control • Third-party system failures 17.2 Liability, if any, shall be limited as per applicable law.

18. POLICY UPDATES

  • 18.1 The Platform reserves the right to modify this Policy at any time. 18.2 Continued use of the Platform constitutes acceptance of updated terms.

19. GOVERNING LAW

  • This Policy shall be governed by the laws of India.

20. JURISDICTION

  • All disputes arising under this Policy shall be subject to the exclusive jurisdiction of courts in India.

21. GRIEVANCE REDRESSAL

  • For privacy-related concerns, Users may contact: Email: helpbattlehub@gmail.com The Platform shall endeavor to respond within a reasonable time.

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